Safe Gaming

Superbaje Responsible Gaming — Keep the Fun, Keep the Control

Gaming is about fun, entertainment, and excitement — but it's only truly enjoyable when you're in control. Superbaje wants you to play responsibly, stick to your limits, and make sure gaming never becomes a problem.

24/7Support
18+Age restriction
100%Self-Exclusion
InstantSet Your Limits

Important Notice: Gaming is for entertainment, not a guaranteed way to earn money. If you feel gaming is having a negative impact on your life, seek help now. Superbaje is always here for you.

Why Responsible Gaming Matters

Superbaje believes responsible gaming is more than a policy — it's a way of life. We want every user to see gaming as a form of entertainment, not a source of addiction or stress.

Many people in Bangladesh are new to online gaming and may not be aware that excessive play can affect family life, finances, and mental health. Superbaje is committed to leading that awareness.

Through our responsible gaming program, you get access to limit-setting tools, self-assessment options, break mode, and full self-exclusion if needed — all free of charge, available anytime.

Remember — winning and losing are both part of gaming. But chasing losses by placing more bets is never the answer. Stop in that moment, take a break, and reach out to us if you need to.

Superbaje's Commitment

Access is strictly prohibited for users under 18
Set deposit limits anytime
Self-exclusion request effective within 24 hours
Special Support for Problem Gamblers
Full transparency on gaming history & spending
24/7 Responsible Gaming Support Team
Option to opt out of marketing messages

6 Key Benefits of Responsible Gaming

Tools Superbaje provides to keep you safe

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, you won't be able to deposit beyond that amount — no matter how tempting it gets.

Effective immediately
Session Time Limit

Decide in advance how long you want to play. Once the set time is up, the platform will automatically alert you and prompt you to take a break.

Automatic Alerts
Break Mode

Take a temporary break from 24 hours up to 30 days. During this time your account will be locked — no logins or deposits will be possible.

1–30 Days
Self-Exclusion

If you feel your gaming is getting out of control, you can self-exclude for anywhere from 6 months to permanently. We fully respect that decision.

Permanent Option
Activity Review

View your gaming history, total spend, and a full breakdown of wins and losses. Transparent data helps you see exactly where you stand.

Full Transparency
Promotions Off

Opt out anytime if you don't want to receive bonus or promotional messages. Stay free from marketing pressure and play on your own terms.

Your preferences

10 Signs of Problem Gaming

Think through the questions below — and answer them honestly with yourself

01
Chasing losses with bigger bets

Are you repeatedly placing bets to chase losses?

02
Spending beyond budget

At the end of the week, do you find you've spent more than you planned?

03
Neglecting Family & Work

Is gaming affecting your focus on family or work?

04
Privacy

Hiding your gaming from family?

05
Anxiety & Restlessness

Do you feel irritable or uneasy when you're not playing?

06
Gambling with borrowed money

Have you ever borrowed money from someone to fund your gaming?

07
Can't stop

Have you decided to stop but keep coming back anyway?

08
Escaping stress

Are you losing yourself in gaming to escape everyday problems?

09
Sleep & Eating Issues

Is gaming disrupting your sleep or eating routine?

10
Negative emotions

Does losing hurt more than winning feels good?

If you answer yes to 3 or more questions — Don't wait. Set up self-exclusion or limits today and reach out to our support team.

How to set your limits

Set up your protection in just a few minutes

1
Log In to Your Account

Log in to your Superbaje account and click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" menu

Go to Account Settings and click on the "Responsible Gaming" option.

3
Choose your preference

Deposit limits, session time, a break, or self-exclusion — choose whatever works best for you.

4
Set the amount and duration

Enter the amount or time period you want to limit and click the "Confirm" button.

5
Effective immediately

Limits take effect immediately. You'll receive a confirmation by email. Increasing a limit requires a 7-day waiting period.

Need Help? Talk to Us Now

Responsible Gaming Support

Our dedicated support team is always ready to help with any responsible gaming concerns.

  • Email: support@superbaje.biz
  • Subject Line: "Responsible Gaming Support"
  • Response Time: Within 24 Hours
  • Live chat: Active 24/7

Details on each protection tool

How each tool works and when to use it

Deposit Limit

Set a maximum cap on how much you can deposit within a given period.

  • Daily limit: Minimum ৳100
  • Weekly limit: 7-day total
  • Monthly limit: 30-day total
  • Decreasing a Limit: Immediate
  • Increasing limits: After 7 days
Session Limit

Set a limit on how long you can play in a single session.

  • Minimum: 30 minutes
  • Maximum: 8 Hours
  • Session ends: Auto logout
  • 5 Minutes Prior: Warning Alert
  • Next Session: In 30 Minutes
Break Mode

Temporarily lock your account whenever you need a break.

  • Options: 1, 7, 14, 30 Days
  • Break Mode: No Login
  • During break: No deposits
  • After expiry: Auto-reactivation
  • Early cancellation: Not available
Self-Exclusion

Long-term or permanent account closure.

  • Options: 6 Months, 1 Year, Permanent
  • Request: Email Support
  • Effective: Within 24 hours
  • Reconsideration: Apply after 6 months
  • Permanent Exclusion: A Final Decision

Common Questions About Responsible Gaming

What users ask most

Yes, but decreasing a limit takes effect immediately, while increasing one requires a 7-day waiting period. This is intentional — to prevent overspending in the heat of the moment.

You can withdraw any remaining balance before your self-exclusion takes effect. Even after exclusion is active, you can contact support to retrieve your balance if needed.

Yes. If a family member is struggling, you can report it to our support team. We'll review the account and take the necessary steps.

Promotional offers won't be active during your break. But your mental wellbeing matters far more than any bonus — new offers will be waiting when you return.

Yes, completely free. Limit setting, break mode, self-exclusion — all features are available at no cost and can be used at any time.

Absolutely not. Superbaje strictly enforces an 18+ policy. Age is verified at registration, and KYC documents are requested for any suspicious accounts. Any account found to belong to a minor is closed immediately.

Play Responsibly, Stay Happy

Gaming on Superbaje isn't just about winning — it's where entertainment, excitement, and responsibility come together. Join today and play on your own terms.

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