Data Protection

Superbaje Privacy Policy — Your data is completely safe with us

This page explains in plain English how your personal data is collected, used, and kept secure. Superbaje treats your privacy as a top priority.

Last Updated: January 2026

Superbaje's 6 Core Principles of Data Protection

The core principles we follow to protect your privacy

Encryption Protection

All your data is protected with SSL/TLS encryption. No third party can read your information in transit — that's guaranteed.

No data selling

Superbaje never sells your personal data to third parties. Your data is used solely for the purpose of delivering our services.

Your Control

You have full control over your personal data at any time — to view, correct, or request deletion. Your rights over your data are paramount.

Secure Storage

State-of-the-art database security is used to store your data. Regular security audits are conducted to ensure there are no vulnerabilities.

Transparency

We are always transparent about what data we collect and why. No hidden agendas — that is a core principle we stand by.

Legal Compliance

Superbaje complies with international data protection laws and regulations. We maintain the highest standards to keep your information safe.

Section 01

What information we collect

Superbaje collects certain information to deliver the best possible experience. This data is gathered in two ways — information you provide directly, and information collected automatically.

Information you provide

The information you provide during registration and account management includes:

Data Type Reason for Collection
Full Name & Date of BirthIdentity Verification & Age Confirmation
Email addressAccount Communication & Security
Mobile NumberOTP verification and transaction confirmation
Payment Details (Mobile Pay/Nagad Number)Financial Transaction Processing
National ID NumberKYC Verification & Legal Compliance

Automatically collected information

Certain information is collected automatically while you use the platform:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Activity logs on the platform
  • Transaction History & Gaming Activity
  • Location data (country level only)

Please note: We only collect the data that is strictly necessary to deliver our services and meet legal obligations. Collecting excessive or unnecessary information goes against our policy.

Section 02

How Your Information Is Used

Superbaje uses your data only for specific, legitimate purposes. We never use it beyond what has been approved.

  • Service Delivery: To manage your account, process transactions, and ensure uninterrupted gaming services
  • Identity Verification: Completing the KYC Process & Age Verification
  • Security: To prevent fraud and money laundering
  • Contact: Important updates, transaction confirmations, and support
  • Improvement: Improving platform services and user experience
  • Legal Compliance: Compliance with applicable laws and regulatory requirements
  • Promotions: Sending you relevant offers and bonus information with your consent

To opt out of marketing communications, contact support at any time or opt out directly from your account settings.

Section 03

Cookie Policy

Superbaje uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help enhance your browsing experience.

Cookie type

Cookie type Purpose Duration
Essential CookiesLogin Session & SecurityCleared at the end of each session
Performance cookiesMonitoring page load speed30 Days
Functionality cookiesRemembering language and preferences1 Year
Analytics cookiesUser behavior analytics90 Days

Cookies can be disabled through your browser settings, though some features may not function as a result. Disabling essential cookies may cause login issues.

Section 04

Data sharing and third parties

Superbaje does not sell or rent your personal data. However, limited information may be shared in specific circumstances:

When Data May Be Shared

  • Payment processors: Required information shared with Mobile Pay/Nagad to process transactions
  • KYC Partner: With authorized verification agencies for identity verification purposes
  • Legal obligations: Upon a court order or lawful request from a government authority
  • Security Investigations: With relevant authorities in cases involving fraud or money laundering investigations

Important: When sharing data with third parties, only the minimum necessary information is disclosed. All partners are contractually bound to uphold our privacy standards.

In the event of a business acquisition or merger, your data may be transferred to the new owner; however, this privacy policy will remain in effect.

Section 05

Data Retention Period

Superbaje retains your data only for as long as necessary. All information is kept for the duration your account remains active.

Retention Period

  • Active account data: retained until the account is closed
  • Transaction history: 5 years, as required by law
  • KYC documents: 5 years after account closure
  • Log files: 90 days
  • Cookie data: based on cookie type (see Section 03 for details)

Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

Section 06

Your Rights

You have complete ownership of your personal data. Superbaje respects these rights and will assist with any request you make.

Your 6 Core Rights Over Your Data

Superbaje fully recognizes and respects these rights

01
Right to access

You may request a full summary of the data we hold about you. A complete breakdown will be provided within 7 business days.

02
Right to Rectification

You may request corrections to any inaccurate or incomplete information. Contact support and it will be updated promptly.

03
Right to Erasure

You may request the deletion of your personal data after account closure, within legal limits.

04
Right to restrict processing

You may request that the use of your data be restricted for specific purposes while the matter is being resolved.

05
Right to data portability

You can request a copy of your data in a machine-readable format.

06
Right to Object

You can object to your data being used for marketing or profiling purposes.

Section 07

Child Protection Policy

Superbaje services are strictly for adults (18+). We do not knowingly collect any information from individuals under the age of 18.

If we become aware that data has been collected from a minor, that information will be deleted immediately and the account will be closed. If a guardian suspects this has happened, please contact support right away.

Notice: If a minor has registered by mistake, guardians can contact support@superbaje.biz and the matter will be addressed immediately.

Section 08

Data Security Measures

Superbaje uses industry-leading technology and protocols to keep your data secure. Our security infrastructure operates across multiple layers of protection.

  • 256-bit SSL encryption: All data transfers are secured
  • Two-Factor Authentication (2FA): An additional layer of account security
  • Regular Security Audits: Regular third-party audits
  • Firewall & DDoS Protection: Advanced technology to prevent attacks
  • Limited Access Policy: Only authorized personnel can access your data
  • Data Backup: Regular encrypted backups maintained

In the event of a data breach, affected users will be notified within 72 hours and prompt corrective action will be taken.

Section 09

Privacy Policy Updates

Superbaje may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, you will be notified in advance via your registered email and in-app notification. Minor updates will be reflected on the page without prior notice.

Continued use of the platform after any changes have been made will be taken as acceptance of the updated policy. If you do not agree to the new policy, please request that your account be closed.

Section 10

Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch. Our Data Protection Team is always ready to help.

  • Email: support@superbaje.biz
  • Subject Line: "Privacy Request — [Your Account Number]"
  • Response time: 48 to 72 business hours

For further assistance, visit our Help center Visit us or reach out via live chat.

Our commitment: We take all privacy-related requests seriously and are committed to resolving them promptly.

Common privacy questions

What Users Ask Most

No, Superbaje never sells your personal data to third parties. Limited information may only be shared with approved partners for service delivery and legal compliance purposes.

Your data is retained for as long as your account remains active. After closure, transaction history and KYC documents are kept for 5 years as required by law, then securely deleted.

Yes, you can request deletion of your data. However, information subject to legal obligations — such as transaction records — cannot be deleted before the required retention period expires. Email support@superbaje.biz for full details.

Yes, the Superbaje mobile app and website both follow the same privacy policy. If the app requests additional permissions (such as notifications), the reason will be clearly explained and you can turn them off at any time.

In the event of a data breach, affected users will be notified within 72 hours via their registered email and in-app notification. Full transparency will be maintained regarding the details of the incident, potential impact, and steps taken to address it.

Join a Safe & Trusted Platform

We are committed to protecting your privacy. Register with Superbaje today and enjoy gaming with complete peace of mind.

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